Our Mission


The Service Proz mission is "to provide practical, efficient, dependable and logical software that improves the operational efficiencies of home service businesses."

Since the introduction of Cloud-based, on-demand service management software, the entire organization is connected all-day, every day, and anywhere in the world with the information they need. There are no more disagreements or misunderstandings because all information is always available.

The Office Manager sees the full picture of the entire business including daily work orders, the schedule, customer appointments, and billing.

The Dispatch team sees the planned schedule, its current progress, and swiftly reacts to changes.

The Field Technician sees their scheduled work and all necessary details on their smartphone or tablet such as when, where, the type of work, skills needed, and customer details.

The Sales Person sees complete customer information on their iPad (or other tablet) knowing the customer’s exact requirements even before they attend the sales call.

You get all of this and more with Service Proz. Sign up for a free trial or purchase your Service Proz solution today.
About us
Our History
The dream of building Service Proz began with Billy Leverett, our CEO, in 2009. His passion and drive for developing a cutting edge software application, along with his understanding of the market shift towards hosted applications (or Software-as-a-Service), pushed him to build this innovative platform. Service Proz is not just online software, it is a complete business solution.
Since its initial development, Service Proz has listened to what their customer base wants and continues to improve and further develop this premium Complete Business Solution.
Our CEO
billy
Billy Leverett has over 30 years’ experience in the software industry during which time he has witnessed the continual evolution of software. This gave Billy a keen understanding of software applications, programs, and the intricacies of developing and delivering software-as-a-service. Billy has held senior technological roles at various service companies, most significantly for BillQuest Inc and ITT.

Prior to developing and deploying Service Proz, Billy helped develop and implement a triple-play billing system for Billquest. Billy holds a Bachelor of Science in Business and Computer Science from Troy University.
Our Promise to You

At Service Proz, we recognize that our success is dependent on us building meaningful and lasting relationships with our customers. We are therefore committed to giving our customers a seamless experience and make the following six promises.


Evaluating Service Proz

At Service Proz, we recognize that our success is dependent on us building meaningful and lasting relationships with our customers. We are therefore committed to giving our customers a seamless experience and make the following six promises.

1.) We promise to let you try before you buy

As a small home service business, you need to be certain that you are investing your hard-earned dollars on the right solution so we promise to offer you a free trial, no credit card needed. Here, you are welcome to explore Service Proz and assess whether we meet your needs. If not, then you’re free to simply walk away.

2. We promise to reveal the full scope of our solution

In making your buying decision, you want to see the full scope of Service Proz and we promise to let you understand this fully. Any questions you ask will be honestly answered even if there’s a limitation in meeting your needs. At Service Proz, we have nothing to hide.

Buying Service Proz
3. We promise to provide transparent and clear pricing

Nobody likes purchasing a solution only to find that there are hidden costs once you have signed up. At Service Proz, we promise to give you clear pricing so you know exactly how much to pay and what you get for your money.

Using Service Proz

Nobody likes purchasing a solution only to find that there are hidden costs once you have signed up. At Service Proz, we promise to give you clear pricing so you know exactly how much to pay and what you get for your money.

4. We promise to provide local and competent support

Sometimes even the most competent user may need some assistance and it is frustrating when help is not around. At Service Proz, we promise to provide local support, based in the USA, who knows exactly what to do to help you.

5. We promise to provide a reliable solution

Using a solution that crashes, isn’t available when you need it, or loses your data is frustrating. At Service Proz, we promise to provide you with a solution that is always available, when and where it’s needed.

6. We promise to make our solution flexible

Even the best and most comprehensive solutions cannot meet the exact needs of every customer. But with Service Proz, you can make our solution, yours, with customizable terminology and settings. At Service Proz, we promise to give you a solution that will fit your business, your way.

That’s the Service Proz promise.