Enable your sales people and ensure your customers receive the best care with Service
Proz’s customer tracking feature. Service Proz’s workforce management solution provides
this feature, built in, and free of charge so you don’t have to purchase an expensive
View Service History
You can please returning customers by viewing their service history and understanding
their problem or preferences immediately. You can schedule their preferred technician
with this customer history at your fingertips. With this feature, you show your
customers that you are organized and you really care about them.
Easy Customer Promotion
The customer management feature allows you to communicate with your customers easily.
Send out mass emails to remind customers about your special services, send coupons,
or highlight promotions that your business is running. Keep your customers interested
with this easy to use customer management feature.
Let the customer see the status of their jobs by giving them access via the Service
Proz customer portal. By allowing the customer to sign-in, and view services requests,
statuses, or invoices, you can give them the latest information whenever they need
it. The customer no longer needs to call your offices for an update; with Service
Proz all they need to do is sign in and see latest information.